Privacy Policy

Privacy Policy

Introduction

Welcome to https://surface-preparation.alertblitz.com (hereinafter referred to as “Surface Preparation,” “we,” or “our”). We prioritize your privacy and are committed to protecting your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information in alignment with various international privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • General Data Protection Law (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Privacy Act (CPA) of the United States
  • Utah Consumer Privacy Act (UCPA), Connecticut Travel Consumer Protection Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA), and South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to external links or third-party platforms, which have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy is relevant when you engage in the following activities:

  1. Utilize our applications and services as an authorized user.
  2. Visit any of our websites linked to this statement.
  3. Receive communication from us via various channels, including email, phone calls, or text messages (SMS).

Personal Data Collection

We collect diverse types of personal data, which can include:

  1. Account Information: Details related to your user account creation and management.
  2. Payment Information: Data associated with transactions made through our services.
  3. Financial Information: Financial records, if you choose to provide them for billing or other purposes.
  4. Purchase Information: Records of products or services purchased from us.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device when using our applications.
  6. Location Data: Information about your geographic location when you interact with our services.
  7. Feedback: Any comments, reviews, or responses you provide to surveys or feedback forms.
  8. Social Media Information: Details obtained through social media platforms’ APIs if you connect them to your account.
  9. Product Information: Data related to products you view, purchase, or interact with on our platform.

We gather this data through various methods: user input forms, browsing interactions, analytics tools, and automated technologies like cookies. Additionally, we may receive personal data from third parties who have permission to share it with us, adhering to their respective privacy policies.

Cookies

Surface Preparation uses cookies to enhance your experience and analyze website performance. Cookies are categorized as:

  1. Strictly Necessary: Essential for website functionality and user navigation.
  2. Preference: Save user preferences and settings.
  3. Analytics: Gather statistical data about how visitors use our site, helping us improve its content and functionality.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes it was collected for. Once these purposes are achieved or when no longer required by law, we securely delete or anonymize the data.

Security Measures

Surface Preparation has implemented robust security measures to safeguard your personal data:

  • Encrypted Communication: All data transmitted is encrypted using standard technologies.
  • Secure Third-Party Processing: We engage secure third-party service providers to handle certain functions, ensuring they adhere to strict privacy and security standards.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us, and we will take prompt action to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data, including:

  • Access, rectification, or erasure of your data.
  • Restriction or object to the processing of your data.
  • Portability of your data.
  • Right to withdraw consent at any time.
  • Right not to be subject to automated decision-making processes, except where necessary or legally required.

To exercise these rights or have any data-related inquiries, please reach out to our privacy team via email at [email protected] or by post to the address provided on our website.

Changes to Policy

Surface Preparation reserves the right to update this Privacy Policy as needed. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or questions regarding data protection, please contact our dedicated privacy team:

Email: [email protected]
Address: [Privacy Team Address]